Privacy Policy

Privacy Policy

We, Tochanwala Assistance, hereinafter referred to as Tochanwala, value your trust & respect your privacy. This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By downloading and using the Tochanwala application/ website/WAP site you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access Tochanwala application/ website/WAP.

Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to Tochanwala applications, desktop website & mobile WAP site.

Collection of Your Information

We collect or receive information about your interactions with us. Depending on how you use our Services, your information may include:

• registration-related information (such as name, addresses, e-mail addresses, telephone numbers, occupation, information imported from social log in permissions granted to us, etc.);

• information about the Services that you use, how frequently you use them, and your responses to the offerings and advertisements presented or made available by us;

• information about the searches you perform on our websites or in our other Services and how you use the results of those searches;

• transaction-related information (such as credit card or other preferred means of payment, billing information, or a history of purchases through our Services);

• customer service information about you as a user of our Services;

• location data;

• information about any devices, connections and methods used to access and interact with us; or

• other information specifically related to your use of Services, including information that you publicly post using tools made available by us.

Personal Information

Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, information about your mobile phone, vehicle details, motor insuarance details, Smart Tags and any details that may have been voluntarily provide by the user in connection with availing any of the services on Tochanwala.

When you browse through Tochanwala, we may collect information regarding the mobile/ tab device details, domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

Use of Personal Information

We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.

We also use your contact information to send you offers based on your previous orders and interests.

We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at Tochanwala, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Tochanwala uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. Tochanwala is not responsible for the privacy practices or the content of those linked websites.

Security

Tochanwala has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Consent

By using Tochanwala and/or by providing your information, you consent to the collection and use of the information you disclose on Tochanwala in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

Contact

If you have any questions or concerns about this Privacy Policy or its implementation, you may contact us at [email protected] and [email protected]